Privacy Policy of

Personal data collected for the following purposes and using the following services:

This Application uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of this Application, for example in in relation to traffic distribution.

Contact the User

Contact by phone
Personal Data: telephone number

Mailing list or newsletter
Personal Data: surname, date of birth, email, country, name, telephone number and province

Contact form
Personal Data: surname, email, name and telephone number

Interaction with live chat platforms

Facebook Messenger Customer Chat
Personal Data: Cookies, Data communicated during the use of the service, Usage data and About me

Remarketing and behavioral targeting

AdWords Remarketing, Facebook Remarketing and Remarketing with Google Analytics for display advertising
Personal Data: Cookies and Usage Data

Facebook Custom Audience
Personal Data: Cookies and emails

Tag management

Google Tag Manager
Personal Data: Cookies and Usage Data

SPAM protection

Google reCAPTCHA
Personal Data: Cookies and Usage Data

Platform and hosting services
Personal Data: various types of Data as specified in the privacy policy of the services

Displaying content from flat external forms

Google Maps widget
Personal Data: Cookies and Usage Data


Display Advertisers extension for Google Analytics, Google Analytics, Facebook Ads conversion tracking and Google Ads conversion tracking
Personal Data: Cookies and Usage Data

User ID extension for Google Analytics
Personal Data: Cookies

Further information on Personal Data

Automated decision-making processes

When a decision that can produce legal effects for the User or can affect in a similarly significant way on his person is taken exclusively with technological tools and without intervention human, you have an automated decision-making process.

As part of the purposes described in this document, this Website could use the User’s Personal Data to make decisions based entirely or partially on automated processes.
This website uses automated decision-making processes to the extent that it is necessary to conclude or execute a contract between the user and the owner or, if required by law, with the prior consent of the user.

Automated decisions depend on technological tools provided by the Owner or by third parties and are generally based on algorithms that meet predefined criteria.
The logic behind the automated decision-making processes aims to:

  • allow or improve the decision-making process
  • guaranteeing Users a fair and impartial treatment;
  • reduce the potential harm from human error, personal bias or other similar circumstances that could         cause discrimination or imbalance in the treatment of individuals;
  • reduce the risk of breach of the obligations of a contract by the User.

To obtain further information on the purposes, any third-party services and on the specific logic of the automated decision-making processes adopted by this Website, the User can refer to the respective sections of this document.

Effects of automated decision-making processes and Users’ rights subject to them

Users subject to this type of treatment can exercise specific rights aimed at preventing or limiting the potential effects of automated decision-making processes.
In particular, Users have the right to:

  •   receive an explanation of each decision taken on the outcome of an automated decision-making process and express     an opinion in this regard; contest the decision by asking the Owner to reconsider it or take a new decision on different bases;
  • request and obtain from the Titoalre human intervention in the treatment.
    To obtain further information on Users ‘rights and their exercise, the User can refer to the section of this document relating to Users’ rights.

Sale of goods and services online

The Personal Data collected is used for the provision of services to the User or for the sale of products, including payment and possible delivery.
The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments envisaged. The payment data collected by this website depend on the payment system used.

Data Controller

Hotel Colombo

Viale Paolo Toscanelli, 46 – 47921 Rivabella RN

Owner email address: [email protected]

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